Customer Support Center

LOG INTO SUPPORT CENTER

BENEFIT FROM OUR TECHNICAL SUPPORT TICKET SYSTEM, PERFECT FOR ALL YOUR ASSISTANCE NEEDS!

Discover our Customer Support Center, designed to better address any technical issues you may experience, thanks to our Technical Support Ticket System*, and help you order spare parts.

To obtain your own account and login information, simply send us your request here. Whenever you are in need of technical assistance, you will then be able to log into your account and create a ticket instantly, for a fast support service, without even having to make a phone call, to get help, fast – No phone call required! 

You can also submit your technical issues as a guestwithout having to create an account. Detail the problem you are experiencing by completing our form and our team will create the ticket for you in our Technical Support Ticket System.

  • Quick and efficient follow-ups, night or day, for your convenience
  • Direct access to detailed records of your inquiries for better visibility
  • Centralized exchanges and optimized communication

*One login per plant. OPTEL customers with an SLA will always be prioritized

 

LOG INTO CUSTOMER SUPPORT PORTAL >

 

GET YOUR OWN ACCOUNT NOW!

Send us your request now and get your login information.

Request an Account

 

Quebec

North america Headquarters

OPTEL Canada
2680, boul. du Parc Technologique
Québec (QC) G1P 4S6

Phone: + 1 888 608-7045
Open Hours: 8 am to 5 pm (EST)

 

 

VerifyBrand

North america

OPTEL USA ─ Verify Brand® Software
3033 Campus Drive, Suite W230
Minneapolis, MN
55441

Phone:   + 1 888 608-7045
Open Hours: 8 am to 5 pm (EST)

 

 

Limerick

Europe

OPTEL Ireland
101 Pearse Road, Raheen Business Park
Limerick, V94 KR67

Phone:+ 1 888 608-7045
Open Hours: 8 am to 5 pm (GMT)

 

 

Campinas

South america

OPTEL Brasil
Rua James Clerk Maxwell, 280 – Módulo 08
Techno Park, Campinas
SP – Brasil
CEP 13069-380

Phone:+ 1 888 608-7045
Open Hours: 8 am to 5 pm (EST)

 

 

Goa

Asia

OPTEL India Private Limited
N6, Phase IV, Verna Industrial Estate
Verna, Goa
403722

Phone:  + 1 888 608-7045 
Open Hours: 8 am to 5 pm (GMT +5:30)